Guest Experience Agent
On-site · Box Hill, Victoria, Australia
Box Hill, Victoria, AustraliaOn-sitePart TimeMid LevelNot SpecifiedUnknown
Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Role focuses on delivering exceptional hospitality from check-in to check-out, communicating with guests and colleagues to ensure cohesive collaboration, transforming dilemmas into success stories, promoting hotel amenities and services, sharing information on neighbourhood hotspots, accurately handling reservations and guest accounts, and thriving under a flexible rotating schedule including nights, weekends, and public holidays.
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