Accor Pacific logo
Accor PacificPosted 1 month ago

Guest Experience Agent

On-siteWalkerville, Gauteng, South Africa

Full TimeSenior LevelEnterprise

Job Summary

Deliver exceptional hospitality from check-in to check-out by rolling out the red carpet for every guest and acting as a confidant to ensure cohesive collaboration. Transform guest challenges into success stories while promoting hotel amenities through deep product knowledge and sharing local neighbourhood insights. Manage reservations and guest accounts with accuracy, utilizing strong organizational skills to multitask under pressure. Available Thursday to Saturday with flexibility for nights, weekends, and public holidays. Join the Front Office team at The Watson - Art Series in Walkerville, where you will help create memorable experiences for guests enjoying suites, the pool, and proximity to the Barossa Valley.

Required Qualifications

  • Must be available to work Thursday to Saturday
  • flexibility to work nights/overnights
  • flexibility to work weekends
  • flexibility to work public holidays

Desired Qualifications

  • Experience in Front Office / Reception
  • Experience with SIHOT

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce