Guest Experience Agent
On-site · Box Hill, Victoria, Australia
Box Hill, Victoria, AustraliaOn-siteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Guest Experience Agent at The Chen Melbourne – Art Series: deliver a warm, VIP guest experience from check-in to check-out, communicate with guests and colleagues for cohesive service, resolve guest challenges, promote hotel amenities, share local knowledge on neighbourhood hotspots, accurately handle reservations and guest accounts, collaborate with teams and adapt to a flexible rotating schedule including nights, weekends and public holidays.
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