Guest Attendant
On-siteGreenville, South Carolina, United States
Job Summary
Manage daily front office operations including reservations, check-ins, check-outs, and paperwork approvals. Fulfill guest needs by conducting tours, closing sales, and handling special requests like linen exchanges. Perform laundry duties such as washing, drying, and organizing linens while maintaining a clean public area. Execute cleaning tasks including vacuuming, dusting, and sanitizing, ensuring supplies are stocked. Follow emergency procedures to ensure property and guest security. Work a changing schedule with a focus on problem-solving and sales initiatives to increase occupancy.
Required Qualifications
- Minimum of one year in customer service
- hotel operations experience
- Proficient computer skills
- Excellent communication skills
- Strong organizational skills
- Strong time management skills
- Strong problem-solving skills
- Proactive in solving problems
- Willing to work a changing schedule
- Ability to lift, push, pull up to 20lbs regularly
- Ability to lift, push, pull up to 50lbs occasionally
- Ability to kneel
- Ability to squat
- Ability to stand for long periods of time
- Ability to sit for long periods of time
- Ability to bend
- Ability to twist
Desired Qualifications
- hotel operations experience preferred
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