Guest Attendant
On-siteWilmington, North Carolina, United States
Job Summary
Conduct daily front office operations including reservations, check-ins, check-outs, and paperwork approvals. Meet guest needs through tours, sales, and special requests like linen exchanges. Perform laundry duties such as washing, drying, and organizing linens while maintaining a clean area. Execute cleaning tasks including vacuuming, dusting, and sanitizing public areas. Follow property emergency procedures and ensure security needs are met. Hourly rate depends on experience; benefits include medical, dental, vision, and paid time off for full-time staff. One year in customer service preferred; proficiency in computers and strong communication skills required. Willingness to work a changing schedule is essential.
Required Qualifications
- Minimum of one year in customer service
- hotel operations experience
- Proficient computer skills
- Excellent communication skills
- Strong organizational, time management, and problem-solving skills
- Proactive in solving problems
- Willing to work a changing schedule
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Desired Qualifications
- Minimum of one year in customer service; hotel operations experience preferred
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