Guest Attendant
On-siteChandler, Arizona, United States
Job Summary
Conduct front office operations including reservations, renewals, check-ins, and check-outs while reviewing paperwork and reports. Ensure guest needs are met by fulfilling special requests, conducting tours for potential guests, and closing sales. Complete all laundry responsibilities such as washing, drying, folding, and organizing linens. Perform cleaning tasks like vacuuming, dusting, and sanitizing public areas while maintaining stocked supplies. Follow property emergency procedures and security protocols. Work a changing schedule with physical demands involving lifting up to 20lbs regularly.
Required Qualifications
- Minimum of one year in customer service
- hotel operations experience
- Proficient computer skills
- Excellent communication skills
- Strong organizational skills
- Strong time management skills
- Strong problem-solving skills
- Proactive in solving problems
- Willing to work a changing schedule
- Ability to lift, push, pull up to 20lbs regularly
- Ability to lift, push, pull up to 50lbs occasionally
- Ability to kneel
- Ability to squat
- Ability to stand for long periods of time
- Ability to sit for long periods of time
- Ability to bend
- Ability to twist
Desired Qualifications
- hotel operations experience preferred
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