Guest Attendant
On-siteNewington, Connecticut, United States
Newington, Connecticut, United StatesOn-sitePart TimeMedium
Part TimeMedium
Job Summary
Manage front office operations including reservations, check-ins, check-outs, and paperwork approvals. Ensure guest needs are met by conducting tours, fulfilling special requests, and closing sales. Complete laundry responsibilities such as washing, drying, folding, and organizing linens. Perform cleaning tasks like vacuuming and dusting public areas while maintaining stocked supplies. Follow emergency procedures to ensure property and guest security. Assist with in-house sales and marketing initiatives to increase occupancy. Work a changing schedule with physical demands involving lifting up to 20lbs regularly.
Required Qualifications
- Minimum of one year in customer service
- hotel operations experience
- Proficient computer skills
- Excellent communication skills
- Strong organizational, time management, and problem-solving skills
- Proactive in solving problems
- Willing to work a changing schedule
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Desired Qualifications
- Minimum of one year in customer service; hotel operations experience preferred
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