Guerlain Spa Massage Therapist

Deliver massage and body treatments to guests while assessing their needs and inquiring about contraindications prior to service. Escort guests to and from treatment rooms, prepare work areas at the start of each shift, and maintain cleanliness by sanitizing tools and equipment throughout the day. Promote wellness, upsell treatments and retail suited to guest needs, and periodically ascertain guest comfort, safety, and privacy. Handle guest incidents per Raffles Standard Operating Procedures and report treatment room defects to management. Maintain current skills and licenses per state requirements, ensure professional grooming aligned with brand standards, and adhere to all spa service standards.