GTM Operations Manager
$120,000–$150,000 year
RemoteUnited States
Job Summary
Design and maintain GTM workflows that power the revenue lifecycle from lead generation to commission payout, building AI agent infrastructure using Claude and direct API integrations to automate manual tasks. Intake, refine, and optimize systems for customer acquisition, onboarding sequences, and escalation routing while owning performance metrics rather than just delivery. Aggregate data across BigQuery, Salesforce, and HubSpot to surface real-time insights for retention, expansion, and health scoring, then eliminate repetitive manual work across Finance, HR, and G&A. Collaborate with Marketing, Sales, and CS teams to deploy lightweight internal tools that drive pipeline generation and reduce overhead.
Required Qualifications
- 2-5 years in revenue operations, customer success operations, or technical business systems in B2B SaaS
- Administrator Certification for Salesforce and a deep familiarity with Hubspot
- Hands-on experience building automation and workflows using tools like n8n, Clay, Zapier, or equivalents
- Proven use of Claude Code to build internal tools and integrations without waiting on engineering
- Comfort with APIs, webhooks, and direct integrations across Marketing, CRM, CS, and data platforms
- Experience working with data: building reports, queries, or dashboards in tools like BigQuery and Metabase
- Strong understanding of the customer lifecycle inclusive of marketing, sales and CS
- High ownership mindset: you identify the problem, build the fix, measure the result, and iterate
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