GTM Engineer, Operations
Remote · New York City, New York, United States or US
Job Summary
As a GTM Engineer, Operations at Unstructured, you will manage and enhance HubSpot CRM architecture, automate workflows across the go-to-market funnel, and operationalize the lead handoff process. Key responsibilities include owning deal desk operations, creating custom integrations with AI-assisted development, and supporting GTM team onboarding. The ideal candidate has over 4 years of relevant experience in B2B SaaS environments, deep HubSpot expertise, and skills in workflow automation and sales enablement processes.
Required Qualifications
- 4+ years in GTM (revenue/marketing/sales) operations or GTM engineering at a B2B SaaS company
- Deep HubSpot CRM experience, including workflow automation, custom properties, and pipeline management
- Experience building and maintaining workflow automations (HubSpot workflows, n8n, Zapier, or similar)
- Proficiency with AI-assisted development tools (Claude Code, Codex, Cursor, etc.)
- Experience with lead routing (including Marketing to BDR to AE handoff), deal stage management, and sales process design
- Experience with designing system for handoff of accounts from Sales to Solutions for technical implementation
- Experience with CPQ, billing integrations, or deal desk operations
- Experience with owning sales enablement processes, such as a GTM team onboarding processes/automations
- Ability to run quick build vs. buy analyses
- A documentation-heavy mindset with a knack for effective change management
Desired Qualifications
- Familiarity with Clay for data enrichment
- Experience at a developer-focused or open-source company
- Experience with Enterprise ICPs and complex, multi-stakeholder sales cycles
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