GTM Engineer
$114,000–$150,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Map, analyze, and redesign end-to-end sales workflows to eliminate friction and accelerate revenue velocity across AEs, SEs, BDRs, and CSMs. Partner with Pega Development and Technical Services to configure workflow automation and deploy AI-powered tools like call summaries and opportunity scoring. Serve as the NA Sales liaison to the AI Enablement team, translating business needs into technical requirements for intelligent automation. Define GTM effectiveness roadmaps, track KPIs including adoption rates and time savings, and build dashboards for real-time visibility. Engage directly with customer-facing resources to identify pain points and ensure seller experience remains central to design decisions. Stay current on GenAI best practices to represent emerging capabilities to senior leadership.
Required Qualifications
- 7+ years of experience in sales operations, revenue operations, GTM strategy, or a technical sales engineering role at a B2B software or technology company
- Demonstrated experience designing and implementing workflow automation or process improvement programs in a sales environment
- Experience applying AI/ML tools to sales, such as conversational intelligence, analytics, or generative AI for content and outreach
- Strong project management skills
- Exceptional communication skills
- Comfort with data: proficient in Excel and at least one BI tool, preferably Power BI
- Experience working with or within existing tech stack of ZoomInfo, Outreach, LinkedIn, Artisan, and Pega and leveraging LLMs
Desired Qualifications
- Prior experience in a sales role (AE, SE, BDR, or CSM)
- Bachelor's degree in Analytics, Computer Science, Engineering, or a related field
- MBA or advanced degree
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