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SablePosted 1 month ago

Growth

On-siteSan Francisco, California, United States

Full TimeStartup

Job Summary

Own deployments end to end, from scoping the first call to shipping fully live journeys. Build the customer's specific paths, tune Aidan's behavior, and ship fixes weekly based on performance gaps. Hold the customer relationship directly, lead calls with leadership, and own the ROI case. Work with engineering to translate feedback into specs, prioritize features, and close the loop when shipped. Turn each deployment into a playbook to scale Sable's process. Thrive in ambiguity by defining needs and scoping code solutions while the founding team guides execution.

Required Qualifications

  • Strong generalist who is equally energized by cracking a customer's problem and by shipping the fixes that solve it
  • Fast learner, as obsessed with personal improvement as with systems improvement
  • Customer-obsessed: you know their product, their metrics, and their priorities better than they expect you to
  • Thrive in ambiguity: you will be responsible for defining the need and scoping the code to solve it

Desired Qualifications

  • Bonus points for forward-deployed or customer-facing experience, or hands-on agent and prompt engineering work

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