Growth Lead - Retention
On-siteBengaluru, Karnataka, India
EXPIREDBengaluru, Karnataka, IndiaOn-siteFull TimeSenior LevelStartup
Full TimeSenior LevelStartup
Job Summary
Manage retention metrics including churn, reactivation, net revenue retention, and LTV while diagnosing drivers across cohorts to design interventions. Own the retention components of the business P&L and lay out a long-term strategy for existing-subscriber revenue growth. Partner with Product, Growth, and Marketing to ship lifecycle and win-back experiments, measuring impact and building tracking processes. Present retention performance reporting to leadership and take end-to-end accountability for outcomes across Product, Engineering, and Support.
Required Qualifications
- 5 to 7 years of experience
- ideally a mix of top-tier management consulting followed by a growth, retention, or subscription role at a product or consumer-tech company
- Strong ownership, able to run a function, not just projects
- Growth-oriented mindset and sharp execution
- Excellent communicator who works seamlessly across functions and with leadership
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