Groups Coordinator
$41,600–$45,760 year
On-siteDeath Valley, California, United States
Job Summary
Coordinate contracted group bookings by researching channels, contracting final food and beverage selections, and managing rooming lists. Serve as the primary on-site contact for groups, ensuring accurate BEOs and spec sheets are prepared while handling reservations, guest inquiries, and upselling property events. Manage accounts receivable billing for lodging and meals, reconcile accounts with the Night Audit, and distribute local information to guests. Monitor room occupancy and RV campsites, report facility maintenance issues, and address immediate safety or health concerns. Work closely with the Groups Sales Representative, Food & Beverage Manager, and Front Desk Supervisor to achieve company goals.
Required Qualifications
- Minimum 1 year work experience in a hospitality service position
- High school diploma
- Able to work and thrive in Death Valley National Park
- Technical skills for entries of reservations and quality performance
- Ability to establish successful working relationships with co-workers, Park Service and the public
- Ability to get along well with people, be honest, punctual and reliable
- Ability to remain calm and friendly
- Ability to adapt to changing work and weather conditions
- Ability to work cooperatively in a team environment
- Able to work a schedule which may include weekends, and holidays
- Understand and follow all ESQ procedures that relate to your job duties
- Work with a safety-first attitude
- Minimize your impact on the environment when at work and living onsite
- Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times
- All team members must maintain a neat, clean and well-groomed appearance
- Team members will be trained in the proper use and care of assigned PPE
- It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.