Group Sales Manager - Hotel 55
On-siteChicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Book and manage groups for guest rooms with or without meeting space while exceeding activity goals and maintaining budgeted revenue targets. Solicit new business, close deals, and handle walk-in customers by proactively contacting comp set accounts and existing clients via phone, email, and on-site visits. Maintain accurate forecasting in SFAWeb, follow up post-event to ensure satisfaction, and assist with billing and site inspections. Collaborate with the Catering Department and attend all departmental meetings to drive sales initiatives and represent the hotel professionally.
Required Qualifications
- Previous sales experience
- The ability to negotiate, influence, and sell
- Computer savvy – experience with Microsoft Office applications
- Excellent time management, self-management, and self-motivation
- Must be organized with a keen focus on detail
- Ability to maintain composure under pressure
- Possess determination and commitment to achieving financial expectations
- Have deep desire to always produce quality results – taking pride in work
- Flexible schedule to include evenings, weekends and holidays as dictated by business demands
- Demonstrate resilience and flexibility in the face of change
- An innate desire to exceed guest expectations and have an uncompromising approach to service and follow through
- Candidates may be called upon to work extended work weeks, including weekends or holidays, to accommodate a client's needs as well as any functions they are overseeing
- Physical Demands: While performing the duties of this job, the Group Sales Manager is regularly required to move around the facility; to stand for long hours during events; talk and hear
- This position may require work inside or outside of the building, as needed by events; travel as necessary
Desired Qualifications
- Previous sales experience preferred
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