Group Rooms & Sales Coordinator

Group Rooms & Sales Coordinator at Balboa Bay Resort focuses on being the main point of contact for Group Room Reservations, provides administrative support to the Sales team, handles contracts and turnovers, tracks group room blocks and pick-up, and assists in site inspections, client gifting, and reporting. Requires strong customer service, excellent communication, independence and teamwork, proficiency with Word, Excel, Outlook, and familiarity with Opera, Delphi FDC and SynXis systems. Responsibilities include upselling room types to maximize revenue, coordinating with Directors/Managers, preparing weekly/monthly production reports, and facilitating smooth operations across Sales and Reservations functions.