Group Housing Coordinator

Oversee the efficient operation of the Reservations Department in selling and inputting guest room blocks to accommodate guest needs and maximize revenue. Responsibilities include monitoring Rooms Inventory with yield management to maximize occupancy and average rate, managing group blocks and cut-off dates, processing group rooming lists and reservations, inputting data into the reservations system, and generating reports to analyze sources of business. Assist in developing forecasts for the Rooms Department (monthly and annually), communicate directions to staff verbally and in writing, maintain regular attendance, and perform other related duties. Requires ability to read/input information in a moderately complex computer system and to perform precise 10-key calculations; strong verbal and written communication, analytical skills to assess reservation trends, and a customer-service orientation in a hospitality environment. Hotel experience is preferred; proficiency with Microsoft Office Suite is expected, along with the ability to adapt communication to different audiences and provide proactive solutions to guest and associate concerns.