Group Accounts Coordinator

Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide courteous, knowledgeable service to guests and associates; proficient in reservations and hotel operations; own group blocks including pickup numbers, reservation methods, billing, and VIP guest treatment. Coordinate tasks across departments; act as a mentor or role model, ensuring work is completed on time and to quality standards. Follow policies, maintain confidentiality, communicate professionally, and prepare accurate written documents. Read and verify information across formats; stand/sit/walk for extended periods; assist with lifting up to 10 pounds. Additional duties as requested.