Ground Ramp Agent
On-siteBrownsville, Texas, United States
Job Summary
Guide inbound and outbound airplanes to and from the gate while operating heavy equipment such as pushback tugs, belt loaders, and lift trucks. Transport, lift, load, and unload passenger baggage, cargo, and mail material safely, ensuring protection from weather, loss, theft, or damage. Clean aircraft passenger cabins between flights and stock them with necessary supplies, then receive and record all customer materials before picking up and delivering vital property to and from aircraft. Complete required paperwork and forms, enter data into the company's information system, and follow all safety protocols and training mandates. Be prepared to work flexible hours including nights, weekends, and holidays in all weather conditions while maintaining visual contact with Wing Walkers.
Required Qualifications
- Be at least 18 years of age
- Possess a high school diploma, GED, or work experience equivalent
- Possess a valid driver's license with a clean driving record
- If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001
- Must complete ramp and SIDA training to obtain airport authority identification security
- If required by customer or role access, be able to secure a Customs Seal through the respective governing agency
- Must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces
- Must be able to carry heavy items up and down narrow jetway stairs
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
- Must be able to work in cramped or high places
- Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities
- Must be able to work outside in all types of weather, around jet and machinery noises
- Be willing to work flexible hours, including nights, weekends, and holidays
Desired Qualifications
- One+ year of relevant experience
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