Grooming Salon Manager
$31,200–$62,400 year
On-site · Richland, Washington, United States
Job Summary
Lead grooming salon operations and grooming team; oversee day-to-day operations, scheduling and inventory, recruit/train/supervise staff, coach and evaluate performance, provide expert grooming services (bathing, drying, brushing, cuts, styling, nail/ear/gland cleaning), ensure safety and quality, and collaborate with store management to meet sales targets while delivering exceptional customer service and pet care.
Required Qualifications
- 2+ years' experience as a professional groomer and/or completion of a technical grooming training program
- Strong leadership skills, with the desire to lead, train, and develop people, with 1-2 years previous experience of salon management, or related field, preferred
- High-school diploma or GED preferred, though not required
- Very strong verbal and written communication skills for interactions with pet parents and grooming team members
- Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
- Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
- Genuine passion for animals with a desire to continue a career in pet grooming
- Strong decision making and problem-solving skills, using grooming experience and knowledge to solve problems in moderately complex situations
- Results-driven, with focused commitment on salon productivity, performance, growth, and improvement
- Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
- Capable of handling pets of all sizes and temperaments with care and empathy
- Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays
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