Grooming Salon Manager
On-site · Topsham, Maine, United States
Job Summary
Lead grooming salon operations and team at Petco, delivering expert grooming services to pets while driving customer satisfaction and salon performance. Responsibilities include overseeing day-to-day grooming salon operations, recruiting, hiring, and supervising a team of groomers from entry-level to professional, creating efficient grooming schedules, monitoring revenue and customer satisfaction metrics, collaborating with store management to achieve sales targets, coaching staff, and ensuring safety and sanitation standards. Perform professional grooming services (bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, gland cleaning) according to breed standards, and educate pet parents on grooming maintenance. Maintain inventory and equipment, stay current with grooming trends, and uphold Petco policies and quality standards. Strong emphasis on leadership, teamwork, and delivering exceptional care for animals while fostering a positive work environment.
Required Qualifications
- 2 or more years' experience as a professional groomer
- 1-2 years previous experience of salon management
- High-school diploma or GED preferred, though not required
- Strong leadership skills and desire to lead and develop people
- Expert knowledge of various dog breeds, grooming requirements, and behaviors
- Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
- Excellent verbal and written communication skills for interactions with pet parents and team members
- Strong decision making and problem-solving skills in moderately complex situations
- Ability to work full time at a minimum of 35 hours per week, including weekends, evenings, and holidays
- Availability to work in the Petco grooming salon environment with attention to safety and sanitation
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.