Grooming Salon Manager
On-site · Duluth, Georgia, United States
Job Summary
Grooming Salon Leader at Petco responsible for leading grooming salon operations and a team of groomers while delivering professional grooming services to pets. Drive customer satisfaction, coaching, and performance through scheduling optimization, inventory management, and adherence to Petco policies. Provide expert grooming services (bathing, drying, brushing, haircuts, nail trimming, ear cleaning, gland cleaning) and ensure safety, cleanliness, and high-quality standards in a fast-paced salon environment. Role emphasizes leadership development, training of staff from entry-level to professional groomers, and collaboration with store management to achieve salon objectives. Must maintain caring, patient interactions with pets and pet parents and stay current with grooming trends and breed standards.
Required Qualifications
- 2 or more years' experience as a professional groomer and/or completion of a technical grooming training program
- Strong leadership skills, with the desire to lead, train, and develop people, with 1-2 years previous experience of salon management, or related field, preferred
- High-school diploma or GED preferred, though not required
- Very strong verbal and written communication skills for interactions with pet parents and grooming team members
- Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
- Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
- Genuine passion for animals with a desire to continue a career in pet grooming
- Strong decision making and problem-solving skills, using grooming experience
- Results-driven, with focused commitment on salon productivity, performance, growth, and improvement
- Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
- Capable of handling pets of all sizes and temperaments with care and empathy
- Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays
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