Grocery Manager

Job Summary

Required Qualifications

• •High school diploma or equivalency degree
• •Minimum of 4 years professional experience
• •Must maintain the highest level of customer service at all times
• •Must have the capacity to take initiative when problems arise
• •Must have advanced attention to detail with the capability to prioritize and meet deadlines
• •Must have knowledge with MS Office including Outlook, Word, and Excel
• •Must be able to lead, support and contribute to team goals
• •Ability to work varied hours/days as business dictates
• •Must understand proper handling, preparation, seasonality, and appropriate shelf life of products
• •Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment
• •Must have advanced knowledge of math, weights, and measures
• •Demonstrate ability to analyze and interpret Company financial statements and results
• •Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment
• •Must have the ability to multitask and have excellent organizational skills
• •Must be able to effectively lead and coach others
• •Must be able to effectively manage and develop staff including hiring, training, scheduling, and initiating performance reviews
• •Must be able to effectively oversee shift operations including writing and/or approving Department work schedules
• •Must be able to effectively manage and control all costs and expenses including maintaining proper ordering and inventory control
• •Must be able to effectively monitor the rotation of all grocery products paying particular attention to expired stock and discarding outdated or spoiled items
• •Must be able to effectively balance the grocery general ledger and financial statements
• •Must be able to effectively manage department inventory control ensuring no out of stocks and/or over-stocks
• •Must be able to effectively walk department regularly to ensure an organized, sanitary, and overall clean appearance
• •Must be able to effectively respond positively to customer's inquiries and assist customers with purchases, information and product selection
• •Must be able to effectively receive, inspect, and log products for accuracy of shipment, temperature, and quality
• •Must be able to effectively ensure weekly flyer ads are in stock and ready for sale during business hours
• •Must be able to effectively ensure cleanliness of grocery aisles, storage area and work area for safety
• •Must be able to effectively stock grocery department including facing, filling, and organization of all product items
• •Must be able to effectively prepare weekly sales and labor projections for the Grocery Department
• •Must be able to effectively adhere to all procedural guidelines set by the Grocery Department
• •Must be able to effectively sustain a high level of product knowledge and product preparation
• •Must have excellent written communication and documentation skills
• •Must have excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management
• •Must be able to effectively manage all aspects of the Grocery Department including staff, sales, margin, and labor
• •Must be able to effectively manage and develop all aspects of the Total Store in the absence of the Store Director
• •Must be able to effectively assist customers as needed and maintain a friendly, energetic demeanor

Desired Qualifications

• •Preferred 3-5 years grocery retail experience in Grocery department processes and procedures
• •Previous experience in a natural foods industry is a plus