Griley Dispatchers
$49,920–$54,080 year
On-siteLos Angeles, California, United States
Job Summary
Coordinate and manage truck driver schedules to ensure timely cargo pickups and deliveries while prioritizing routes based on delivery times. Maintain contact with the fleet and operations agents to arrange shipments, enter orders, and verify delivered shipments against shipping documents. Review agent rates, approve accessorial charges, and modify daily routes to accommodate customer needs. Respond to pickup and delivery queries via phone and email, addressing problems by transmitting information or providing solutions. Cultivate relationships with agents and customers to reduce stress from last-minute schedule changes.
Required Qualifications
- HS Diploma or Equivalent
- MS Office Proficiency (Word, Excel)
- Strong LTL/FTL Dispatching Experience
- Freight Forwarding Experience
- Customer service: 3 years (Required)
- LTL/FTL Dispatching: 3 years (Required)
- Monday - Saturday schedule
- Full Time +OT
- Weekends as needed
- In person work location
Desired Qualifications
- Bilingual - English and Spanish is a PLUS
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