Greeter
$29,120–$33,280 year
On-sitePittsburgh, Pennsylvania, United States
Pittsburgh, Pennsylvania, United StatesOn-siteFull Time$29,120–$33,280 yearSmall
Full TimeSmall
Job Summary
Greet customers at the store entrance and assist them while maintaining awareness of sales floor activities to identify loss prevention issues. Ensure customers follow store policies by directing them to leave large bags or backpacks at the counter. Provide assistance by answering questions and report incidents to management. Collaborate with staff to deter theft and promote a secure environment. Implement best practices for loss prevention and adhere to safety procedures. Maintain a presence at the entrance to enhance the shopping experience and fulfill other duties as assigned by leadership.
Required Qualifications
- Ability to occasionally lift and carry up to 25 lbs
- Ability to frequently exert up to 25 lbs. of force
- Ability to stand for extended periods of time
- Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction
- Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands
- Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces
- Possesses clarity of vision at 20 inches or less and 20 feet or more
- Required to wear closed-toe shoes for safety purposes
- Ability to thrive in a fast-paced and busy environment
- Ability to work effectively in a noisy environment
- Ability to work effectively in a bright environment
- Effective communication and interpersonal skills are a requirement
- High degree of flexibility
- Fundamental understanding of written and spoken English for comprehending instructions
- Ability to communicate verbally and in writing in English
- Regular and punctual attendance
- Think and act ethically and honestly
- Maintain emotional control while managing a good deal of responsibility
- Demonstrate patience
- Possess a strong customer focus
- Demonstrate empathy, active listening, and responsiveness
- Proactively build and maintain positive relationships with customers
- Recognize one's own limitations
- Be open to learning from others
- Treat everyone with respect and dignity
- Be adaptable
- Embrace needed change
- Modify their behavior when appropriate
- Be effective in the face of uncertainty
- Observe details, promptly catch and rectify small mistakes
- Create and participate in an inclusive environment
- Value and respect diversity
- Foster a sense of belonging for all individuals
- Be team oriented
- Identify with the larger team
- Prioritize the collective success of the team
- Convey information to others in casual or informal situations
- Interpret body language accurately
- Use body language appropriately
- Conduct themselves consistent with organizational values, policies, and standards
- Commit to integrity, ethical conduct, and respect for diversity
- Communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner
Desired Qualifications
- High school diploma or GED
- Strong interpersonal and communication skills with the ability to create a welcoming atmosphere
- Previous experience in customer service or a retail environment
- Awareness of loss prevention best practices
- Ability to remain vigilant and maintain attention to detail in a fast-paced environment
- Basic understanding of store policies and procedures
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