Greeter - LMESLC Van Ryder
$31,200–$31,200 year
On-siteSalt Lake City, Utah, United States
Job Summary
Welcome all hotel guests and customers, escort them to their tables, and present menus while communicating with wait staff to ensure company standards are met. Refill beverages, set tables, and clean eating/serving areas. During downtime, roll silverware, expedite food orders, prepare food for To-go areas, and clean and fill table condiments. Assist with guest inquiries, report maintenance problems or safety hazards, and follow all company and safety policies. Work inside in moderate temperatures, with potential exposure to extreme cold or kitchen heat for up to one hour. Stand and exert mobility for up to four hours, lift up to 45 lbs, and push/pull carts weighing up to 250 lbs. Maintain neat grooming per Azul Hospitality standards and possess basic computer skills, Windows OS, MS Office, PMS, and POS knowledge. High school education required; food service and customer service experience preferred. Safe Server Alcohol & Food Handlers certification preferred.
Required Qualifications
- High school or equivalent education
- Must be able to speak, read, write, and understand the primary language used in the workplace
- Requires good communication skills, both verbal and written
- Must have excellent customer relations skills
- Must be detail oriented with outstanding organizational and communication skills
- Must possess basic computer skills
- Must possess basic computational ability
- Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts
- Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS
- Self-driven and able to work independently
- Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail
- Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possible for one (1) hour or more
- Must be able to stand and exert well-paced mobility for up to four (4) hours in length
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
- Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis
- Must be able to lift up to 45 lbs. as needed
- Must be able to push and pull carts and equipment weighing up to 250 lbs.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity
- Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations
- Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors
- Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally
- Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well
- Must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards
- Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time
- Staff members may be required to work varying schedules to reflect the business needs of the hotel
- Attendance at all scheduled training sessions and meetings is required
Desired Qualifications
- Food service experience
- Customer service experience
- Safe Server Alcohol & Food Handlers certification
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