Greenway Kia Hickory Hollow - Finance Manager
On-siteNew Hope, Tennessee, United States
Job Summary
Coordinate all finance and insurance activities for customers, including obtaining financing through lenders, preparing state and federal documentation, and selling extended service contracts. Explain manufacturer and dealership service procedures, aftermarket products, and warranties while maintaining Customer Satisfaction scores at company standards. Build relationships with lending institutions to secure competitive rates and collaborate with the Sales team to ensure proper referrals and program understanding. Comply with all federal, state, and local regulations while managing time to meet deadlines in a fast-paced environment.
Required Qualifications
- A proven track record of more than 2 years working in a dealership as a Finance/Insurance Manager
- at least 5 years of automotive retail experience
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff
- Strong and confident personality
- Highly professional and dependable
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Strong math skills
- Strong computer and internet skills, including Microsoft Office suite
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