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Mercier ConsultancyPosted 1 month ago

Greek-Speaking Customer Service Agent For Edenred Wanted in Athens

On-siteAthens, Attica, Greece

Full TimeHigh School Or EquivalentSmall

Job Summary

Respond to customer enquiries via telephone, email, and live chat in Greek, providing accurate information about products, services, and accounts. Resolve issues promptly and professionally, escalating complex cases where necessary, while maintaining detailed records of interactions using internal systems. Collaborate with colleagues and other departments to ensure efficient resolution and adhere strictly to company procedures and service standards. This role supports Edenred's high standards of customer care in Athens, offering a competitive monthly salary, performance bonus, private health insurance, and two extra salaries per year. Candidates must possess C1/C2 Greek and high-level English proficiency, a valid EU passport, and be based in Greece or willing to relocate with support.

Required Qualifications

  • C1/C2 level of Greek, both written and verbal
  • high level of English
  • native language and nationality clearly listed in C.V. and/or Cover Letter
  • valid EU passport
  • living in Greece or willing to relocate

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