GRC Service Delivery Manager
Hybrid · Budapest, Budapest, Hungary
Job Summary
GRC Service Delivery Manager role accountable for hands-on delivery, operation, and continuous improvement of GRC services supporting bp’s global trading, supply, and shipping activities. Acts as the primary operational interface between ST&S Risk, Trading, Compliance, Technology, and third-party providers to ensure risk, control, and compliance capabilities are embedded into front-to-back trading processes and audit-ready governance. Located in bp’s Budapest ST&S delivery capability with a hybrid working arrangement; collaborates globally to build capability and culture of continuous improvement. Requires higher degree or equivalent experience, strong communication and partner collaboration, proven service delivery/operations experience in regulated environments, knowledge of ST&S risk domains, experience with technology-enabled services (e.g., ServiceNow GRC/IRM), vendor-management experience, and fluent English (Hungarian a plus). Desirable: direct experience supporting trading operations or risk functions; familiarity with regulatory expectations; experience with large-scale digital or control framework transformations.
Required Qualifications
- Higher Degree or equivalent experience
- Strong communication and partner collaboration skills
- Proven service delivery/operations experience in trading, energy, financial services, or regulated environments
- Solid knowledge of ST&S risk domains (market, credit, operational risk)
- Experience with technology-enabled services (e.g. ServiceNow GRC/IRM or similar)
- Fluent English (Hungarian a plus)
- Experience managing third-party vendors and complex delivery landscapes
- Hands-on knowledge of front-to-back trading controls and assurance (Desirable)
- Travel: No travel expected
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