Graveyard Lead Shelter Program Generalist
$51,126–$58,802 year
On-siteVancouver, Washington, United States
Job Summary
Oversee the operation of Bertha's Place and Bertha's Too Shelters in the absence of Program Supervisors, providing direction to Shelter Program Generalists to ensure guest comfort and safety. Fill in for supervisors during case staffing, administrative meetings, and weekly operations, while supervising all shelter staff and managing disruptive behaviors through behavioral intervention and ban decision-making. Welcome guests, ensure accurate daily HMIS data entry, and provide one-on-one counseling, supportive services, and consultation to Case Managers and Peer Case Managers. Collaborate with kitchen staff and program directors to maintain secure access protocols and accurate reporting. Requires graveyard shift availability, on-call rotation, and a valid driver's license.
Required Qualifications
- High School Diploma or G.E.D.
- 2yrs experience in Case Management, Social Work, working with homeless, or disabled adults
- Education will substitute for experience
- Proof of negative TB test within the past 12 months
- Ability to be compassionate, nonjudgmental, and set clear personal boundaries
- Ability to set clear limits and consequences and manage triangulation with guests and staff
- Ability to take strong initiative and ownership of the position, be proactive in problem solving, and be an effective team communicator
- Ability to form and maintain a strong team commitment with staff
- Work with diverse population including people with active mental health and chemical dependency issues
- Be a positive and proactive team member
- Applicant must successfully pass required background checks prior to an offer of employment
- Must have reliable transportation, valid driver's license, and automobile insurance
- Must have an acceptable driving record per CCS' driving policy
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
- Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
Desired Qualifications
- BA in Social Science preferred
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