Grand Furniture Retail Office Associate

Greet guests professionally, open and manage new accounts, and process transactions in person and over the phone. Maintain accurate customer records, follow up on financed accounts, and resolve concerns while directing inquiries appropriately. Collaborate with team members to ensure customer satisfaction and explain products and services clearly. This entry-level Customer Relationship Coordinator role requires strong phone etiquette, active listening, and proficiency in Microsoft Word, Excel, and PowerPoint. A high school diploma or GED is required, with previous retail or call center experience preferred. The position offers medical, dental, vision, and 401k benefits, plus PTO and a short-term and long-term disability plan.