GPRT Research Specialist Lead
$43,992–$65,998 year
Remote · Home, Washington, United States
Home, Washington, United StatesRemoteFull Time$43,992–$65,998 yearSenior LevelHigh School Or EquivalentLarge
Type
Full Time
Level
Senior Level
Education
High School Or Equivalent
Company size
Large
Job Summary
Lead role responsible for researching and resolving complex member issues; serves as a subject matter expert guiding research strategies, documentation standards, and the development of clear, accurate written responses; supports reporting, process improvements, and operational support to help meet service levels and performance expectations.
Required Qualifications
- High School diploma or GED
- 4 years of work experience in customer service, benefit plans, grievances or appeals
- Eligible to work in the United States without the need for work visa or residency sponsorship
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