Government Collection Specialist - 07.06.2026 CF
$36,899–$47,840 year
On-site · Cedar Falls, Iowa, United States
Job Summary
Government Collection Specialist duties include handling 100-150 calls per day in a fast-paced call-center or remote environment, providing excellent customer service to consumers and third parties, and working to resolve accounts while complying with state/federal debt collection laws. The role emphasizes problem solving, accurate documentation of phone calls, collaboration with management for personal growth, and meeting productivity/quality expectations; compensation includes hourly pay with monthly commissions (average around $1,250) and opportunities for advancement within a team-focused culture. Located in Cedar Falls, IA, with full-time hours and a training period. Requires high school diploma or GED, background check, and drug testing; U.S. citizenship or three-year legal residency is required.
Required Qualifications
- High school or GED
- Background check and drug testing required
- U.S. Citizenship or 3-year legal residence
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