Gourmet Market Manager - Graziano's Coral Gables Market
On-siteCoral Gables, Florida, United States
Job Summary
Manage daily operations of the Coral Gables market, including team selection, development, and performance management. Adhere to company standards to increase sales and minimize food, beverage, supply, utility, and labor costs. Train and develop front of house and back of house employees while enforcing sanitary practices for food handling and general cleanliness. Perform weekly and monthly inventories, update beverage prices, and maintain accurate staffing plans. Assist in menu planning, development, and meal specials. Investigate and resolve complaints concerning food quality and service, ensuring positive guest experience. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Manage shifts involving daily decision making, scheduling, and maintaining attendance logs. Available for evenings, catering events, weekends, and holidays. Bachelor's degree in Business Administration preferred with at least two years of retail administration experience.
Required Qualifications
- Exceptional customer service and managerial skills
- Excellent verbal and written communication skills
- Excellent organizational and time-management skills
- Ability to prioritize tasks and to delegate them when appropriate
- At least two years of experience in retail administration preferably in market management, with increasing levels of responsibility required
- Prolonged periods of standing
- Must be able to lift 50 pounds at a time
- Available for work assignments outside of Manager's customary work schedule. This may include evenings, catering events, weekends, and holidays
Desired Qualifications
- Bachelors degree in Business Administration preferred
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