Golf Shop Attendant
On-siteRancho Santa Fe, California, United States
Job Summary
Welcome golfers, process charges at the register, and check in players before their round while maintaining an organized, visually appealing pro-shop. Manage tee-time bookings in person and over the phone, handle member inquiries, and process returns with appropriate credits. Oversee inventory by checking merchandise, organizing storage and display areas, and restocking items like apparel and balls. Assist with course operations by marshaling and supporting outside services, execute end-of-day business functions, and maintain orderly work areas. Provide administrative support to the Head Golf Professional and Tournament Coordinators. Work weekends and holidays as needed to meet deadlines.
Required Qualifications
- High school diploma, GED, or equivalent
- Previous experience in customer service or retail
- basic understanding of golf operations, equipment, and etiquette
- Interpersonal and communication skills
- Organizational skills and attention to detail
- Ability to work independently and as part of a team
- proactive and positive attitude
- Knowledge of golf merchandise, apparel, and equipment
- Familiarity with point-of-sale (POS) systems
- Familiarity with basic cash handling procedure
- Frequent exposure to extreme temperatures and humidity
- Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending
- lifting/carrying up to 100 lbs.
- talking, hearing, and seeing
- Golf Clubs & Bag 40 - 50 lbs.
- Merchandise 5 - 50 lbs.
Desired Qualifications
- Ability to engage positively with members and guests
- maintain the shop's presentation and inventory
- maintain a high level of professionalism
- commitment to excellence in interactions with members, colleagues, and staff
- Follow safe working practices
- compliance with safety guidelines
- encouraging others to do the same
- Take the initiative in personal and professional growth
- maintain any required certifications relevant to your role
- Address and resolve challenges using available resources
- working with regional and corporate teams
- Attend daily briefings
- actively engage in required activities
- stay informed
- contribute to the team's success
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