Golf Attendant
$33,280–$33,280 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Deliver exceptional service to guests by actively checking in at the bar and in assigned simulators to ensure satisfaction and promptly address concerns. Develop comprehensive knowledge of golf simulators to guide gameplay, explain data outputs, and enhance the overall experience. Assist with organizing golf bag storage, managing equipment, and performing basic simulator maintenance and troubleshooting. Acquire and maintain expertise in all products and services, including technology, lessons, leagues, and memberships, to confidently sell and cross-sell offerings. Provide informative facility tours, follow Five Iron standards for guest engagement, and adhere to service scripts. Maintain extensive knowledge of food and beverage offerings, present menus, answer questions, and use upselling techniques. Use point-of-sale terminals to enter orders and process payments accurately, serve food and beverages in a timely manner, and ensure simulators and surrounding areas are clean and guest-ready. Verify guests' legal drinking age and follow all health and safety regulations regarding food handling, alcohol service, and cleanliness.
Required Qualifications
- Upbeat energy and enthusiasm
- Positive attitude
- Ability to work in a fast-paced environment and work with a team
- Ability to stand, walk, and bend for long periods of time
- Ability to lift up to 50 lbs
- Ability to obtain proper licensing and certifications for the location
- Proficient verbal and written communication skills
Desired Qualifications
- Golf, server, and/or hospitality experience
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