Golden Goose Boutique Supervisor, Selfridges London

Manage customer service standards and assist with queries and complaints to ensure satisfaction. Support the Store Manager in achieving sales targets, operations goals, policies, and procedures while maintaining excellent visual presentation consistent with company guidelines. Be an expert in fashion and latest trends to guide the team. Support management in training and developing staff to maximize sales and assist with performance management. Maintain floor control and represent the luxury brand immaculately. This role is based at a Kurt Geiger store in London, where the brand has operated since 1963 and now distributes globally through hundreds of cities and major department stores.