GM- Restaurant Manager Harriet's Hamburgers
$60,000–$68,000 year
On-siteCharlotte, North Carolina, United States
Charlotte, North Carolina, United StatesOn-siteFull Time$60,000–$68,000 yearSenior Level
Full TimeSenior Level
Job Summary
Oversee restaurant operations and financial performance by increasing sales, implementing cost controls, and managing inventory. Conduct daily direct supervision of all staff, including hiring, onboarding, training, and ongoing coaching. Ensure compliance with company guidelines while maintaining a professional image and fostering a positive work environment. Manage payroll, scheduling, administrative tasks, and facility standards to uphold excellence in guest service and hospitality. Handle guest interactions personally and lead by example to promote exceptional service.
Required Qualifications
- The ability to lead and motivate a team
- Overseeing inventory, quality and safety
- Developing community relations
- Managing all functions on our daily checklist
- Handling payroll, scheduling, and general restaurant administrative tasks
- Managing the facility while upholding our standards of excellence and hospitality
Desired Qualifications
- A true 'people person' promoting exceptional and gracious service
- Always maintain a professional image
- Love your job, and it shows, you are happy, and your enthusiasm is contagious
- Run great shifts
- Daily direct supervision of all staff and ongoing coaching
- Hiring, onboarding, training, and team documentation
- Interacting with guests to ensure great service and hospitality. Lead by example
- Strong multi-tasking skills, ability to work efficiently and efficiently
- Competency in counting money, processing payments, and accounting
- A genuine commitment to excellence and success of the business
- Create a positive work environment and maintain our company brand culture
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