GM-Product Delivery Lead

Lead end-to-end website product delivery and digital transformation initiatives for telecom digital web platforms. Own roadmap execution for telecom website and digital customer journeys; drive Agile delivery across multiple digital programs and releases. Manage website enhancements, feature launches, and production deployments, while collaborating with Product, Business, Technology, Marketing, Analytics, and Operations teams. Build and mentor high-performing delivery teams; govern vendor delivery, system integration, and partnerships to ensure scalable, secure, and high-performing customer journeys. Drive customer experience optimization across acquisition, recharge, payment, support, and self-care journeys; improve conversion, engagement, retention, and digital adoption metrics. Oversee release planning, sprint governance, backlog prioritization, and ensure compliance with security, privacy, accessibility, and enterprise standards. Partner with architecture teams on APIs, CMS, cloud, integrations, and modernization initiatives; lead digital analytics and performance optimization, defect reduction, and continuous improvement programs; ensure alignment of digital initiatives with business objectives and customer KPIs.