GM Marion
$35,000–$39,500 year
On-siteMarion, Illinois, United States
Job Summary
Oversee gym operations to ensure an exceptional "Judgement Free" member experience and financial success. Recruit, hire, train, and develop a high-performing staff while scheduling and supervising employees. Manage front desk activities including answering phones, checking members in, new sign-ups, and member tours. Resolve member situations, document incidents, and ensure facility safety, sanitation, and equipment operation standards are met. Track inventory, manage supplies within budget, and analyze weekly, monthly, and annual statistics. Provide leadership for employee relations, problem resolution, and coaching under the direction of the District Manager.
Required Qualifications
- Assistant General Manager experience in the health fitness industry
- A passion for fitness and health
- Upbeat and positive attitude
- Demonstrated relationship management and team oriented
- Detail-oriented and high analytical thinking with proven ability to problem-solve
- Punctuality and reliability
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- Strong business acumen
- Intermediate Microsoft Office skills and ability to learn company specific programs
- High School diploma/GED equivalent
- Must be 18 years of age or older
- Satisfactory background check
Desired Qualifications
- Experience with HRIS systems
- Customer service background
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.