Global Vendor Manager, SMB Ads
$239,000–$265,000 year
Hybrid · San Francisco, California, United States
Job Summary
Global Vendor Manager to design, launch, and scale a world-class vendor program for OpenAI's SMB Ads across multiple sales motions, regions, and partner sites. Own performance, governance, forecasting, quality, capacity planning, and operational excellence across outsourced sales ecosystems. Lead business reviews, develop scorecards and inspection mechanisms, drive improvements in sales quality through playbooks and QA frameworks, and partner with RevOps, Enablement, Product, and Program teams to ensure readiness for new products and market expansions. Role requires building operating models and governance structures from the ground up, with a data-driven approach to decision making and stakeholder influence.
Required Qualifications
- 8+ years of experience leading outsourced sales, vendor operations, or commercial operations
- previous experience in Ads in addition to high-growth environments like SaaS, software, marketplaces, or scaled revenue organizations
- track record of building operating models, governance mechanisms, and performance management systems from the ground up
- strong understanding of sales funnel metrics, forecasting, pipeline management, and operational excellence
- ability to influence senior internal and external stakeholders through data-driven decision making, sound judgment, and executive communication
- experience identifying systemic operational challenges and driving cross-functional solutions that improve business performance
- strong analytical and operational rigor, with experience managing complex global programs across multiple teams or regions
- passion for leveraging AI, automation, and scalable systems to improve productivity, performance, and business outcomes
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