Global Supply Chain Manager

Lead the end-to-end hardware lifecycle across Otter’s hardware product portfolio (POS, Kiosk, Kitchen Display Systems, Lockers, etc), owning delivery from prototype, production to fulfillment. Manage vendor relationships and own the short and long term vision and strategy across all hardware products. Oversee manufacturing, FATP processes, build readiness, and quality checkpoints to ensure hardware ships on time and at scale. Supply planning and optimization. Lead planning cycles and cadence by conducting analysis, providing explanations to stakeholders and driving alignment across all hardware products. Establish and maintain hardware KPIs, dashboards, and risk management systems that provide executive-level visibility into supply, readiness, and operational performance. Collaborate with Engineering, Product, Sales, Finance, Legal, Support and Operations to translate business demand into clear hardware plans, supply needs, and go-to-market readiness. Serve as the single-threaded owner ensuring the hardware org operates predictably, efficiently, and as a scalable platform for Otter’s growth.