Global Services Tech III
$27,000–$31,000 year
On-site · Romeoville, Illinois, United States
Job Summary
The Global Tech Services - Tech III is responsible for independently managing and supporting systems that facilitate operations across Manufacturing, Distribution, Supply Chain, Retail, and Back Office. This role includes advanced troubleshooting of various operating systems, hardware, and networking solutions, along with asset management and vendor liaising. Qualified candidates will possess strong problem-solving skills, effective communication, and the ability to mentor junior team members, while demonstrating a commitment to ITIL standards and continuous improvement.
Required Qualifications
- 5+ years of experience in IT support
- Experience supporting manufacturing, distribution, or retail environments
- Demonstrated experience mentoring or training junior technical staff
Desired Qualifications
- CompTIA A+
- CompTIA Network+
- ITIL Foundation
- Microsoft 365 Certified: Endpoint Administrator Associate
- Apple Certified Support Professional (ACSP)
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