Global Senior Manager, Learning & Development
$163,000–$220,000 year
HybridWaltham, Massachusetts, United States
Job Summary
Global Senior Manager of Learning & Development at ERGO NEXT responsible for designing, delivering, and continuously improving global learning strategies that sharpen technical skills and drive organizational transformation. Combines strategic planning with hands-on execution to build scalable programs, facilitate training both virtually and in-person, partner with leaders across the business, and champion AI enablement. Capabilities include developing an AI skills framework, persona-based learning paths, assessing skills gaps, delivering workshops and self-directed courses, mentoring programs, onboarding, and ensuring learning content meets quality and accessibility standards. You will coach SMEs to become effective trainers, align initiatives with business priorities and roadmaps, and build global metrics to measure impact across locations. The role requires experience leading global L&D efforts, strong cross-cultural communication, and staying current with trends in AI-enabled learning and skills-based organization design.
Required Qualifications
- Bachelor's degree in Education, Instructional Design, Technology, or related field
- 7+ years of experience in Learning & Development with exposure to technical or digital training
- 2+ years of experience managing global teams across multiple time zones and geographies
- Experience building long-term learning frameworks and delivering programs
- Strong cross-cultural communication skills and experience with global teams
- Solid understanding of modern learning technologies, frameworks, and instructional design methodologies
- Ability to deliver training and facilitate learning in English
- Flexibility to accommodate meetings across global time zones as needed
- Background in a technology-driven environment, SaaS, IT, digital transformation, or similar
- Preferred: Experience with Lessonly; Certifications in instructional design or learning technologies; Familiarity with AI, data analytics, or software development tools
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.