Global Security - Technical Security Product Manager, Vice President
On-site · Columbus, Ohio, United States
Job Summary
Lead strategy and end-to-end delivery for physical security product platforms, including OnGuard, Lenel hardware, Traka key management, and corporate turnstiles, across retail and corporate environments. Drive vision and roadmaps with Product Owners and senior management; coordinate across Global Security, Global Real Estate, and Global Technology teams to design, develop, maintain, and implement integrated access-control solutions. Manage multi-million dollar projects from planning through closure with executive-level reporting, ensure regulatory compliance, maintain KPIs, and provide evidence of control completion. Oversee configuration, maintenance, and administration of access-control platforms and related hardware; develop and update training, job aides, and technical documentation. Build relationships with external vendors and internal stakeholders; analyze security industry trends, evaluate emerging technologies, and communicate ROI to senior leaders. Provide data-driven analytics and reporting to the Technical Security Department and guide staff training to operate systems.
Required Qualifications
- Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a technology-related field
- 5+ years of experience in product management, technical security, or access control systems, in a large enterprise environment
- Strong experience with Microsoft Office Suite, Microsoft Project, and/or similar project management tools
- Exceptional written and verbal communication skills, with professional presentation abilities
- Proven ability to build and maintain effective working relationships with team members, stakeholders, and vendors
- Demonstrated aptitude to multi-task, learn new technologies, and operate autonomously in high-pressure environments
- Sound decision-making, critical thinking, and intellectual curiosity to pursue innovative solutions
- Experience implementing physical, technical, and administrative controls
- Knowledge of physical security technology systems (Access Control, CCTV, Intrusion Detection), IT networking, and infrastructure design
- Basic knowledge of SQL, SQL scripting, or related coding formats
- Familiarity with agile methodologies of software development
- Relevant experience in information security or technology controls
- Experience managing, implementing, and supporting OnGuard, Lenel hardware, Traka, and corporate turnstiles in highly regulated environments
- Experience in a highly visible technical security role at a major financial or technology firm
- Experience using or configuring video platforms such as Genetec, March, or similar video products
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