Global Sales Client Account Manager – Associate
On-site · Hong Kong, Hong Kong
Job Summary
Global Client Account Manager – Associate on the Global Client Intelligence & Solutions (CIS) team. You will lead high-level client engagements across Sales and Markets, serve as a trusted advisor to senior relationship stakeholders, and translate insights into action using data analytics and AI/LLM tools to surface trends, outperformance, and opportunities. Collaborate with the ICAM team on best practices for coordinating client information, drive cross-functional client service, organize client events, and contribute to thought leadership through executive briefings and strategic publications. This role emphasizes strategic initiatives to strengthen priority client relationships and drive business growth across global markets and securities services.
Required Qualifications
- Leadership experience in relationship management or client-facing roles within markets products and services
- Strong strategic thinking, analytical and problem-solving skills with a track record of driving growth and innovation
- Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels
- Demonstrated success working across global teams and managing complex projects
- Expertise leveraging data analytics and AI/LLM technologies to drive insights and efficiency
- Strong attention to detail with an inquisitive, adaptable approach to changing priorities
Desired Qualifications
- Experience in markets or financial services (preferred)
- Experience producing client publications or executive briefings (preferred)
- Proven ability to translate analytics into commercial outcomes and client action plans (preferred)
- Strong leadership and relationship-management experience in client-facing roles within markets products and services
- Strong strategic thinking, analytical and problem-solving skills with track record of driving growth and innovation
- Excellent communication and interpersonal skills with ability to influence stakeholders at all levels
- Experience working across global teams and managing complex projects
- Expertise leveraging data analytics and AI/LLM technologies to drive insights and efficiency
- Background in producing client-focused thought leadership or briefings (preferred)
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