Global Mobility Manager
On-siteAmsterdam, North Holland, The Netherlands
Job Summary
Oversee the global mobility case portfolio to ensure consistent, high-quality service delivery across all regions while acting as the escalation point for complex cases. Lead a globally distributed team through direct and matrix reporting relationships, embedding and continuously improving global processes, controls, and ways of working. Establish and monitor service levels, case trends, and stakeholder feedback to drive operational excellence, ensuring compliance with immigration, tax, and employment requirements. Manage relationships with external vendors and maintain documentation and governance standards to support a scalable function. This hands-on role balances strategic thinking with daily execution for Optiver, a trusted partner of over 70 exchanges, where you will work alongside professionals from more than 50 countries.
Required Qualifications
- Deep expertise in global mobility practices, policies, and compliance
- Experience leading or influencing global teams across multiple regions
- Demonstrated experience developing and improving SLAs, KPIs, and operational process
- Excellent analytical and problem-solving skills
- Strong communication and advisory skills, including experience partnering with senior leaders
- Experience managing vendors and external partners effectively
- A continuous improvement mindset, with an interest in leveraging technology and automation to enhance processes and the employee experience
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