Global Middle Office - SME
On-siteQuezon City, Metro Manila, Philippines or Lapu-Lapu City, Central Visayas, Philippines
Job Summary
Conduct day-to-day operational support for trade matching, settlements, cash management, and term loans while resolving trade and cash queries from the front office, brokers, and custodians. Manage relationships with fund managers and counterparties to monitor service quality, develop operational procedures, and actively mitigate risks related to failed settlements. Drive process improvements, collaborate with technology partners for data enhancements, and support ad-hoc analysis to identify root causes of production problems. This role requires a fixed night shift schedule and reporting to Manulife Offices in UP Ayala Technohub, Quezon City.
Required Qualifications
- Bachelor's Degree in Business Administration, Accounting, Finance, Economics, or any related business course
- Minimum 5 years direct work experience within Trade Support, Middle Office and Investment Operations
- Experience and knowledge of Middle Office/Investment Operations' policies and procedures, including cash management, trade management, trade support, corporate actions, pricing and valuations and fund operations
- High proficiency in Microsoft Office (word, excel, power point)
- Business systems (Bloomberg, OMGEO CTM, Simcorp, Custodian portals) experience
- Strong communication skills
- Ability to understand, negotiate and influence business stakeholders
- Strong problem-solving skills with the ability to research issues where the resolution is not readily apparent
- Good team player with strong written, verbal communication skills, reading comprehension and the ability to build relationships across multiple levels of the organization
- Proactive / can-do approach and attitude
- Thorough attention to detail and accuracy of delivery
- Understands the concepts surrounding Trade Support functions and the Trade Life Cycle
- Possesses a fundamental understanding of investment transactions, trade lifecycle, and various asset classes
- Good working knowledge in using Bloomberg and other pricing/data sources
- Knowledge in BBG, SCD, Custodian Portals
- Advanced knowledge regarding Data Management, Pricing, Settlements, Reconciliation, Transactions, and Transfers processes
- Willingness to work on a fixed night shift schedule
- Willingness to report to Manulife Offices in UP Ayala Technohub in Quezon City
Desired Qualifications
- Investment certification
- Power Platform tools and VBA knowledge
- Knowledge in BBG, SCD, Custodian Portals is highly preferred
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