Global Financial Crimes Specialist – IT SPOC
On-siteBelfast, Northern Ireland, United Kingdom
Belfast, Northern Ireland, United KingdomOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Provide onsite physical support for the Global Financial Crimes team by troubleshooting hardware and software issues, installing desktops and laptops, and ensuring network connectivity. Coordinate with remote IT teams for escalated issues and system updates while maintaining equipment inventory and managing asset tracking. Support audio-visual equipment for meetings, assist with employee onboarding and offboarding device setup, and ensure compliance with security policies during all support activities.
Required Qualifications
- Proven experience in IT support or a similar technical role
- Strong knowledge of hardware, software, and networking fundamentals
- Familiarity with Bank operating systems and common enterprise applications
- Ability to troubleshoot and resolve technical issues efficiently
- Excellent communication and interpersonal skills for supporting end-users
- Strong organisational skills and attention to detail
- Ability to work independently and manage multiple priorities
- Knowledge of IT security best practices and compliance requirements
Desired Qualifications
- Experience with audio-visual equipment setup and support is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.