Global Customer Success Manager
$120,765–$129,100 year
HybridBoston, Massachusetts, United States
Job Summary
Global Customer Success Manager at NIQ/GfK responsible for driving global client adoption of market research platforms and delivering data-driven insights. Responsibilities include coordinating market research projects across regions, presenting performance data to senior clients, designing and controlling action plans for platform adoption, identifying cross-sell and upsell opportunities, and supporting ROI-focused storytelling. Role involves managing client success plans, delivering insights from the gfknewron platform, and facilitating cross-regional account services with travel up to 10% to HQ, customer visits, and global offices. Requires a Bachelor’s degree and 7 years of experience; telecommuting may be permitted with occasional on-site work as needed.”,
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